How to enable remote logging in the Outlook add-in
Enable remote logging in the Signature 365 Outlook add-in so support can diagnose issues across supported Outlook clients.
The Signature 365 support team have asked you to enable remote logging in the Outlook add-in to diagnose an issue.
These steps apply to all Outlook clients using the add-in. You can do this by following the steps below.
- Create a new email
- Select the Signature 365 add-in to open the task pane
Outlook can sometimes fail to display the button. In this case, select the Add-ins button in Outlook, and click Signature 365
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** - At the bottom right of the window, select the (?) Help link
- Click the Start logging session button
After doing this, you will usually be asked by the support team to close and recreate a new email.
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