Using two-factor authentication with a Signature 365 admin account - Signature 365

Scenario

You wish to enable two-factor authentication on your administrator or editor accounts for Signature 365.

End users must enable this themselves. You cannot currently enable this centrally.

Solution

2FA in Signature 365 can be enabled in 2 ways; Using SSO with your Microsoft 365 account if you have MFA enabled, or by using 2FA within Signature 365

Microsoft 365 SSO

Follow Enabling single sign-on (SSO) for Signature 365 management accounts to enable this.

2FA within Signature 365

Logon to the Signature 365 portal

Select the user dropdown from the top right of the page Signature 365 portal user dropdown menu in the top right corner of the page

Select the Manage option from the dropdown User dropdown with the Manage option highlighted

Select the Two-factor authentication option from the menu and complete the steps to add your 2FA device

Manage page Two-factor authentication setup screen with steps to add a 2FA device

Once completed, your recovery codes will be displayed. Keep them safe. We cannot generate them for a lost two-factor device.

Two-factor authentication recovery codes displayed after successful 2FA setup

Click the Two-factor authentication option to check this is enabled. 2FA can be disabled from this option if required Manage page showing Two-factor authentication is enabled and can be disabled from this option

Log out and back in to Signature 365. You will be prompted to enter your two-factor authentication code after logging in with your password. Signature 365 login page prompting for the two-factor authentication code after password entry

Using the Signature 365 Outlook mobile add-in

Learn how the Signature 365 Outlook mobile add-in inserts default signatures on iOS and Android.

What types of messages are supported

See which message types Signature 365 can sign and which exceptions are excluded.