Troubleshooting
Import Active Directory attributes into Signature 365
Sync additional on-premises Active Directory attributes to Entra ID so Signature 365 can use them in fields and templates.
How to update the Sender Policy Framework (SPF) record
Update your SPF record for server-side signatures so messages processed by Signature 365 are less likely to be marked as spam.
Managing multiple tenants from the Signature 365 portal
Manage multiple Signature 365 tenants from one account by registering another tenant or accepting invitations.
Role-based access control in Signature 365
Create custom roles in Signature 365 with specific portal permissions beyond the default Administrator and Editor roles.
Signature 365 domain shows as "Incomplete setup" within Microsoft 365 Admin center
Understand why the Signature 365 smtp domain shows incomplete setup in Microsoft 365 and when it is safe to ignore.
Multi-factor recovery process
Learn the security verification process Symprex uses before removing MFA from a Signature 365 account.
Outlook add-in reports "The request has failed...."
Fix the Signature 365 Outlook add-in when signatures fail to load because Exchange web services is disabled.