Frequently asked questions
Common questions and answers about Signature 365
Outlook (Classic) agent release notes
See release history, fixes, and updates for the Signature 365 Outlook Classic agent.
Using Signature 365 in a hybrid configuration with on-premise Exchange mailboxes
Use the Signature 365 Classic Agent for on-premise Exchange mailboxes in hybrid environments, and allow the required Autodiscover access for authentication.
Using Sent Items update does not work when sending on behalf of another user
Why Sent Items Update cannot update messages sent on behalf of another user, and the current product limitation.
Apple Mail application replaces images with when replying
Why Apple Mail converts embedded signature images to attachments when replying or forwarding, and what that means for Signature 365 emails.
Using a group policy object to disable signatures in Microsoft Outlook
Use Group Policy to disable Outlook signatures and prevent users creating their own signatures alongside Signature 365.
How to capture a HAR log from Microsoft Edge DevTools
Capture a HAR log in Microsoft Edge DevTools to help support diagnose Signature 365 and Microsoft 365 backend issues.